tkbet Privacy Policy

tkbet ("we", "our", or "platform") operates a trusted online betting and casino service for players in Bangladesh. We take the privacy of our users seriously and are committed to keeping your personal information secure.

This privacy policy applies to the tkbet.cam website, mobile application, and all our digital services. By using our platform, you are considered to have agreed to the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services.

We believe transparency is the foundation of trust. That is why this policy clearly states what information is collected, why it is collected, how it is used, and what steps we take to protect your data.

When registering an account and using services on tkbet, we may collect various types of personal information. Details are listed below:

Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum age of 21 applies)
• National ID number or passport number (for KYC verification)
• Photograph or scanned copy of ID document (where applicable)

Contact Information

• Email address
• Mobile phone number
• Current address

Financial Information

• bKash, Nagad, Rocket, or bank account details (for processing transactions)
• Deposit and withdrawal history
• Transaction reference numbers

Technical Information

• IP address and device type
• Browser type and version
• Operating system information
• Site browsing history and login times
• Cookies and session data

Gaming Activity Information

• Betting and gaming history
• Win and loss records
• Bonus and promotion usage details
• VIP level and points information

We collect and use your information only for specific, legitimate, and transparent purposes. tkbet processes your personal information for the following purposes:

Account Management and Verification

We require identity and contact information to create, verify, and manage your account. Through the KYC (Know Your Customer) process, we confirm that every user is genuine and of legal age.

Financial Transaction Processing

Financial information is required to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. This information is used to ensure a minimum deposit of ৳300 and a minimum withdrawal of ৳800.

Customer Support

Our 24/7 Bengali live chat support team uses your account information to resolve your issues quickly.

Security and Fraud Prevention

Technical data and gaming activity data are analyzed to prevent unauthorized access, fraud, and money laundering.

Responsible Gaming

By monitoring your gaming behavior, we identify signs of problematic gambling and provide timely support.

Service Improvement and Personalization

Based on your preferences and browsing behavior, we present the most relevant games, promotions, and offers for you.

tkbet does not sell your personal information or transfer it to third parties for commercial purposes. However, we may share information in the following limited circumstances:

Payment Processing Partners

To complete financial transactions, we share the necessary information with bKash, Nagad, Rocket, and banking service providers. These partners may use the information only for the purpose of processing specific transactions.

Game Software Providers

Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, Microgaming, and NetEnt may process limited technical information to deliver their services.

Legal Obligations

We may be required to provide necessary information in response to legal directives, court orders, or requests from regulatory authorities.

Technology Service Providers

Cloud hosting, data analytics, and cybersecurity service providers are under contract with us and are required to comply with our privacy standards.

tkbet uses cookies to operate the website effectively and to improve your browsing experience. Cookies are small text files stored on your device.

Essential Cookies

These cookies are required for the basic functionality of the site. They are used for session management, maintaining login status, and ensuring security. Disabling these cookies will prevent the site from functioning properly.

Functional Cookies

These cookies are used to remember your preferences, language settings, and personalized experience.

Analytics Cookies

These cookies are used to collect anonymous analytics data to understand visitor behavior and help improve the service.

You can disable cookies at any time by changing your browser settings. Please note that disabling cookies may cause some features of the site to not work properly.

tkbet applies industry-standard technology and practices to keep your personal and financial information secure. The key features of our security infrastructure are listed below:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication: An additional layer of security is applied when logging into your account.
• Firewall and DDoS Protection: Our server infrastructure is protected around the clock.
• Secure Data Storage: Sensitive information is stored in encrypted form.
• Regular Security Audits: Periodic reviews are conducted by third-party security experts.
• Staff Training: All staff are rigorously trained on handling customer data.
• Access Controls: Only authorized staff can access personal information.

No information technology method is one hundred percent secure. However, we are committed to ensuring the highest level of security and our systems are continuously being updated.

tkbet retains your personal information only for as long as necessary. In determining the retention period, we consider the following:

• For active accounts, the period required for account management purposes.
• Financial transaction records are retained in accordance with legal obligations.
• Even after an account is closed, information needed to resolve legal claims or disputes is retained for a specified period.
• Upon receiving a request to deactivate an account, information is deleted or anonymized after the designated period has elapsed.

As a tkbet user, you have the following rights regarding your personal information:

Right of Access

You have the right to know what information we hold about you. Upon request to our support team, we will provide you with a copy of your data.

Right to Rectification

If the information we hold about you is incorrect or incomplete, you can contact us to request a correction.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some data may need to be retained due to legal obligations, fraud prevention, or other legitimate reasons.

Right to Object to Processing

You may object to the processing of your data for marketing communications or other non-essential purposes.

Right to Data Portability

You may request your data in a structured, commonly used format.

To exercise these rights or for any questions, please contact us.

tkbet services are strictly for those aged 21 and above. We do not knowingly collect information from or allow account registration by persons under the age of 21.

Age verification is a mandatory step in our KYC process. If we become aware that a minor has opened an account using false information, that account will be closed immediately and all associated data will be securely deleted.

Some of our third-party service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. For any such transfer, we ensure:

• All partner organizations maintain high standards of privacy protection.
• Data transfer agreements include the necessary terms to protect your information.
• We transfer only the minimum information necessary to provide the service.

tkbet reserves the right to update or change this privacy policy at any time. If there are any significant changes to the policy, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A notification will be displayed on the site's main page.
• The "Last Updated" date on this page will be changed.

Continued use of tkbet services after any changes will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated privacy team is ready to respond to all your inquiries in a timely manner.